Q: What precisely does web site migration mean and what does it entail?
A: When your present web hosting provider can no longer measure up to the needs of your website, or if you face continual network downtime, or if you are made to wait for hours for the client service staff to reply to you, it might be a smart idea to change your hosting provider, i.e. to migrate all the files for your websites as well as your databases from your current provider to your future provider. At Plaza Hosting Services, we understand that this can often be hard and time–consuming. For this reason, we’ll do all that for you for free!Our seasoned technical staff reps will migrate your web site content from your present provider to us. Our techs have plenty of experience migrating websites and can take care of anything – from a normal WordPress–based blog or Joomla™–based site, to a highly elaborate, custom–built application.
Q: Website migration seems like a lot of work. How long does it take?
A: While we can’t give you an exact time window, because there are a lot of variables, among them the physical size of the files and databases, the location of the current host’s server, the complexity of your web site and the current workload of our Website Migration Department, etc., we’ll give our best to move your web site within 48 hours, and in certain cases – within 24 hours (if the content is not large).
Q: What data will I need to provide to your Website Migration Department?
A: We’ll require the login details for your current hosting provider’s Control Panel as well as the site’s name (domain name).
Q: My old hosting account has delicate info inside. How can I trust you?
Q: Will there be any downtime for my web site?
A: Your web site will continue to work exactly like it did before with your previous web hosting provider. After we have completed the transfer, your web site will be configured to work on our hosting platform and we will ask you to preview it. If it is working properly, all you will need to do is update the NS resource records associated with your domain. Your web site will be transferred to us without any downtime.
Q: Will my present web hosting provider need to do anything?
A: No. Aside from your login credentials for the Control Panel, we do not require anything. We’ll never touch base with your hosting provider. They won’t know anything about the transfer either.
Q: Which hosting platforms do you support?
A: We support all Linux–based web hosting platforms. Basically, if we can receive access to your Control Panel, we’ll be able to transfer your web site.The only platforms that we don’t support are closed–source website creation platforms like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.