A 99.9% Server Uptime
Our website hosting platform is based on a dependable, first–class hardware configuration and a significantly modified variation of Linux. This is why, no matter what your website is, or how many visitors you’ve got, or even if there’s a denial–of–service attack, our servers will stay up and running and your web sites will stay visible online.
Our website hosting plans include a 99.9% server uptime guarantee. And no matter which datacenter you select, our guarantee remains unchanged.
A 99.9% Network Uptime
Apart from our cloud hosting system, we have also set up our own internal network in all our datacenters. Everything is based on top–drawer hardware parts furnished by Juniper. On top of that, on each router, we have installed a firewall with an elaborate algorithm in an attempt to sieve all dubious requests.
Therefore, in each of our data centers – in our datacenter in US, in our datacenter in UK, in our datacenter in FI, in our datacenter in Eastern Europe as well as in our datacenter in AU, you will enjoy a 99.9% network uptime guarantee. And this guarantee is valid with all hosting plans in each and every datacenter.
A 30–Day Money–Back Guarantee
Just like with any other service, if it is your hard–earned cash at stake, you cannot feel really secure. This is the reason why, with all our cloud hosting packages we offer a 30–day money–back guarantee. In the event that you do not feel happy with our service or if you wish to get an even more powerful hosting solution, like a VPS servers or even a dedicated servers – you will receive your money back in full, without any hidden costs or reimbursement charges.
24/7 Technical Support
We’ve diligently picked each single member of our 24x7 support department so that we can offer the best customer service you can possibly get. Each of our techs has lots of years of experience dealing with hosting accounts behind his back, hence they know what they are doing. Moreover, they’re available to you 24x7x365 – you’ll be able to reach them at any time and they will respond back to you as quickly as possible.
Their average response time is just twenty minutes, whilst with many other hosting distributors you are forced to wait around for days. Besides, we offer you a 1–hour response time guarantee. No matter what happens, your enquiries will be responded to within 60 minutes.