Customer Support Channels
A 1–hour Response Guarantee
Providing top notch support in a timely manner is our high priority, so we back up each website hosting plan with a one hour ticket answer guarantee. As you post a ticket or drop a message, our user help and support crew will try all they possible can to give the most appropriate answer to your issue and to give you help in due time.
A Top–quality Support Service
Our help support service is offered by a team of certified consultants who are prepared to react to your query without delay. You can easily get hold of the technical support team by launching a help support ticket from your Website Control Panel or by submitting us an email message. On working days, you may also contact us on the telephone or take advantage of the online chat solution.
An Intuitive Help Section
Should you need assistance while working within the Control Panel, you could always click the Help button and locate your issue in the set of content articles that will came up. We have also turned a lot of the articles and reviews into videos. The list of video clips will show up if you select the Videos key present on the top right.