Support and Help Channels

  • 1 hour ticket response time

  • A 60 mins Inquiry Reply Warranty

  • Our client assistance staff is working 24/7 to take care of each of your help demands. Every single ticket you post to us will be answered within no more than 60 minutes. If your situation calls for the aid of one of our administrators, we will address the ticket to the technician on shift and will inform you that the case will soon be resolved.

  • Top quality support service

  • Expert Client Support Service

  • We provide you with 24/7 customer support through a super–fast ticket solution incorporated into your Control Panel. You could contact us at any time about any of the applications that come pre–installed on the virtual server, this includes the chosen Operating System, the server administration panel and our in–house designed Website Control Panel.

  • Intuitive help center

  • An Intuitive Help Zone

  • In the Website Control Panel that is offered absolutely free along with your virtual server, you will find an instructive Help zone, that features all you need to be informed about when organizing your websites and programs. We have integrated a range of how–to articles and video guides that demonstrate the essential website supervision tasks in an easy to read manner.