A User–Friendly Help Section
You can find almost all the answers to your questions in the user–friendly Help Center section included in your Website Control Panel. It boasts a large knowledgebase with frequently asked questions and exhaustive instructional articles compiled by our well–trained technical support staff.
If you’d rather see how an action is implemented or how an issue is sorted out, rather than just reading about it, have a look at our collection of step–by–step video tutorials. They cover many different issues and will help you swiftly find your way around the Website Control Panel.
A Sixty–Minute Ticket Response Time Guarantee
With all our semi–dedicated servers, we offer a round–the–clock client support service with a sixty–minute ticket response guarantee. A team of skilled technicians will be available to you to attend to all the inquiries that you could have. During off–peak times, a response will be provided in even less than twenty minutes.