Service Uptime Guarantee
Learn what a service uptime guarantee consists of and how you can take advantage of it.
Commonly customers check just the features they're going to get with a specific website hosting plan and forget something just as significant - the service uptime. As efficient as a plan may be, common downtimes may result in lower search engine ranking positions and lost customers whatever the reason behind them is. Not surprisingly, really a few people would come back to a site that's inaccessible half of the time, not mentioning the wasted money when you have invested in a marketing campaign. This is why, if you acquire a new web hosting package, you should ensure that the service will be stable and your Internet sites will be online all the time. This means a boost in traffic, or in case you have an online store, for instance, higher uptime would mean happier customers.
Service Uptime Guarantee in Website Hosting
We guarantee 99.9% network uptime for every single website hosting
account on our web servers. We use a high-tech cloud Internet hosting platform in which each part of the hosting service is addressed by a separate set of servers, so if one machine fails, the other ones within the cluster are going to take over right away. The cloud platform also decreases the overall load greatly, and so the web hosting service is far more stable in comparison with a service through which everything runs on only one machine and your sites are going to perform in the best possible way. In addition, we have redundant Internet lines and diesel backup generators to make sure that your websites will remain online no matter what. Software and hardware firewalls warrant the adequate performance of our machines in the event of DDoS attacks whereas in the case of any software problem, we have administrators keeping track of the servers 24/7.
Service Uptime Guarantee in Semi-dedicated Servers
With our semi-dedicated server solutions, you will reap the benefits of a 99.9% service uptime and you can now forget about any issues you may have experienced with other companies. Unlike the majority of hosting service providers, we do not manage everything on a single hosting server. Instead, every part of the hosting service, including the file storage, emails, databases, CP, stats, and so forth., has its own clusters of servers. If one server fails, the others will take over, so your internet sites will not be affected. Additionally we employ a cutting edge load-balancing platform that guarantees the best performance of both our web servers and the websites accommodated on them. A number of independent Internet providers and diesel generators are our backup in case of an infrastructural problem, while a team of experienced professionals, which is available 24/7, watches the system in case there are software difficulties. With our semi-dedicated servers
, your websites are going to be operational no matter what.
Service Uptime Guarantee in VPS Servers
Using a VPS server
from our company, you will never need to bother about the uptime and / or accessibility of your account. Our state-of-the-art data centers have a number of power supplies, diesel generators and a number of different Internet providers in order to ensure that the web servers can be reached in case of any infrastructural dysfunction. Furthermore, we make sure that the physical web server in which your virtual one will be created is going to be functioning at least 99.9% of the time and a crew of experienced administrators that keep track of the web servers 24/7/365 will ensure we keep our promise. All machines use brand new, meticulously tested parts to prevent hardware failures and the hard disk drives work in RAID. We have hardware and software firewalls to prevent DoS attacks against the servers.
Service Uptime Guarantee in Dedicated Servers
Our dedicated plans include a 99.9% server and network uptime guarantee and repairs and maintenance procedures are included in the other .01% of the time. We test each and every server thoroughly before we hand it over to the customer and we employ new hardware components to prevent any prospect of hardware issues. Any unexpected software difficulties will be resolved right away by our system admins as they keep track of all machines 24/7. To prevent infrastructural difficulties, our data center facility in the downtown area of Chicago employs powerful diesel backup generators, while the connection to the web servers is ensured by redundant fiber lines from various backbone Internet providers. To be on the safe side, we also have software and hardware firewalls, so even if your websites are flooded, we can take action immediately and filter the unwanted traffic before it reaches your dedicated server
and interferes with the proper functioning of your websites.